Privacy Policy

Effective September 28, 2026. This policy covers sidewalkrepairnearme.com, run by Sidewalk Repair Near Me, a private contractor based at 150 W 56th St APT 102, New York, NY 10019. In this policy, "we" and "us" mean our company and "you" means anyone who visits the site or contacts us.

What Information Does the Quote Form Collect?

When you send a request through our quote form, we collect the details you type in and the files you attach:

• Your name, phone number and email address.
• The property address, if you give one.
• The service you choose from the list.
• Your answer to whether you have a DOT sidewalk violation.
• Your message describing the job.
• Any photos you upload, such as pictures of the damage or of a violation notice.

The form also records the page you sent it from and the time it was sent. This helps us know which service you were reading about and helps us block automated spam.

Why Do We Collect It?

We use your details to answer your request. That means calling or emailing you, scheduling a site visit, preparing an estimate and, if you hire us, planning and carrying out the work. We may also use your contact details to follow up about an estimate you asked for.

Your information is not used to send you unrelated marketing, and it is never added to mailing lists run by other companies.

How Are Your Photos Stored?

Photos you upload are saved in a private folder on our own web server. That folder cannot be reached from the public website. The photos are also attached to the email that notifies our team about your request, so the people preparing your estimate can see them.

Please avoid uploading photos that show people's faces or documents with details unrelated to the job.

Will You Get Emails From Us?

After you send the form, our system emails you a short confirmation that we received your request. Our team receives a separate email with your details. After that, any emails you get from us relate to your request or your job.

What Analytics and Chat Tools Does the Site Use?

The site uses a few outside services that may set cookies or similar technology in your browser:

• Google Analytics. Counts visits and shows which pages people read, how they arrived and roughly where they are. We use it to improve the site. It also records when a quote request is sent, without the contents of the form.
• Microsoft Clarity. Shows how visitors scroll and click, including session replays and heat maps. It helps us find pages that are hard to use.
• Tawk.to chat. Runs the chat box on the site. If you use the chat, the messages and any contact details you type are stored by Tawk.to so we can reply.

Each of these services handles data under its own privacy policy. You can block or delete cookies in your browser settings, and the site still works without them. Some browsers and extensions also block these tools by default.

Do We Sell or Share Your Information?

No. We do not sell, rent or trade your personal information. We share it only with the service providers that help us run the site and our email, such as our web host, email provider and the tools listed above, and only as needed for them to do that work. We may also disclose information when the law requires it.

How Long Do We Keep It?

We keep quote requests, photos and related emails for as long as they are useful for your estimate, your job and our business records, including any warranty or tax needs. When they are no longer needed, we delete them.

How Can You Ask Us to Delete Your Information?

Email info@sidewalkrepairnearme.com and tell us what you want removed. Include the name, phone number or email address you used so we can find your request. We will delete your form details and photos unless we need to keep something for a job we did for you or to meet a legal obligation, and we will tell you if that applies.

You can also email the same address to ask what information we hold about you or to correct it.

Is This Site Meant for Children?

No. The site is meant for property owners and managers. We do not knowingly collect information from children under 13. If you believe a child has sent us information, email us and we will delete it.

How Is Your Information Protected?

The site uses an encrypted connection, uploads are stored outside the public web folder and access to our email and server is limited to our team and providers. No system is perfect, so please do not send sensitive information such as bank or card details through the form.

Will This Policy Change?

We may update this policy when our tools or practices change. The new version will appear on this page with a new effective date. Changes apply from that date.

How Can You Contact Us About Privacy?

Email info@sidewalkrepairnearme.com, call (718) 468-8803 during office hours (Mon to Sat, 9:00 AM to 6:00 PM), or write to Sidewalk Repair Near Me, 150 W 56th St APT 102, New York, NY 10019.

You can read our terms of use for the rules that apply to the rest of the site.